Ember
Ember Extra Charging Coaster 2 for Ember Mug 2 - Black
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Shipping & Returns
Fast & Free Shipping Across the USA
Orders placed before 2pm CST ship the same day. Delivery typically takes 1–5 business days, depending on your location relative to our Texas warehouse.
Warranty Information
All our products are subject to the manufacturers' extensive quality control procedures.
Since we are an Authorized Dealer for each of our brands, the manufacturer provides an appropriate warranty. This varies from brand to brand - see
the individual product pages for more information.
The warranty covers any manufacturing, or material defect. Please notify us within 30 days of noticing any defect. We may refer you to the manufacturers'
Customer Service team, to better serve you.
FAQs
Is my Ember safe to leave on the Charging Coaster²?
Yes, Ember Mugs are safe to keep on the charger when not in use. When the battery is fully charged, the charging is shut off automatically, so no battery damage will occur. Ember Mugs also have "maintenance charging", which means that if left on the coaster for months on end, the battery is periodically topped off because the battery slowly self-discharges.
Can it charge while actively heating my drink?
If you are keeping your beverage hot while using the coaster, it can maintain your perfect temperature all day!* When Ember is on the charging coaster the battery will stay at a constant level and will not charge any higher until your Ember is empty or is powered off.
* The Ember has a 2 hour inactivity auto shutoff feature. Picking the Ember up to move the accelerometer will reset the 2 hour timer.
How long does it take to charge my Ember?
Once your Ember Mug has an empty battery, place the mug on the charging coaster for approximately 2 hours for a full charge. Once the LED turns green your Ember is 100% charged.
Which Ember Mugs are compatible with the Charging Coaster²?
We are happy to say that the Charging Coaster² is compatible with all first and second generation Ember Mugs. In fact, the Charging Coaster² can also be used with the first and second generation Ember Travel Mugs as well.
The Charging Coaster 2 boasts a new streamlined design that covers less surface area, so you can enjoy more counter space.
Let the experience of Ember last all day long with an extra Charging Coaster. Enjoy the convenience of having one coaster in the kitchen and another in the office, so your Ember is always ready wherever you are.
Compatible with all first and second generation Ember Mugs
The Design & Grace Difference
Family-Owned
Real people, real support. No outsourced call centers.
50+ Years Experience
Deep roots in housewares and a passion for quality.
Expert Guidance
We help you choose the right product for your needs.
Authorized Dealer
Buy with confidence across brands like Jura, Alessi, and more.
Design & Grace Product Information & FAQs
Find answers to common questions about shipping, warranties, and ordering from Design & Grace.
How fast is shipping?
We offer fast U.S. shipping on all orders. Many items ship the same day when ordered before 2pm CST. Delivery times typically range from 1–5 business days depending on your location.
Do you offer free shipping?
Yes, we offer free shipping across the USA on most orders. Any exceptions will be clearly noted on the product page.
Are you an authorized dealer?
Yes, Design & Grace is an authorized dealer for all brands we carry. This ensures you receive genuine products backed by full manufacturer warranties.
What warranty is included?
All products include the full manufacturer’s warranty. Warranty terms vary by brand, and details can be found on each product page or contact us directly for full details.
What if I need help choosing the right product?
Our team is here to help. If you have questions or need guidance, feel free to contact us and we’ll help you find the right product for your needs.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging. Please contact us to begin the return process.
Where do you ship from?
All orders ship from our Texas warehouse, allowing for fast and reliable delivery across the United States.
Can I contact you directly?
Absolutely. You can reach our team by phone on (940) 455-2205 or through our website. We’re happy to assist with orders, product questions, and support.
