Privacy Policy

Effective Date: October 18, 2025

At Design & Grace, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. Our goal is to be clear, honest, and respectful in all our dealings with you.

1. Information We Collect

·       Information You Provide: Such as your name, shipping/billing address, email, phone number, and payment information when you place an order or create an account.

·       Automatic Information: Such as your IP address, browser type, and pages visited, collected through cookies and similar technologies.

·       Third-Party Sources: We may receive limited information (such as updated address details) from shipping carriers, payment processors, or advertising platforms.

2. How We Use Your Information

·       Process and fulfill your orders.

·       Provide customer support and respond to inquiries.

·       Improve our website, products, and services.

·       Send you updates, promotions, or newsletters (only if you opt in).

·       Comply with legal, regulatory, and accounting obligations.

3. Sharing of Information

·       We do not sell personal information for monetary value.

·       We may 'share' information in the limited sense defined by U.S. privacy laws (e.g., California’s CPRA) for advertising and analytics purposes.

·       We may share your data with service providers, advertising/analytics partners (only with consent where required), and as legally required.

4. Cookies and Tracking

·       Essential Cookies: Required for the website to function (shopping cart, checkout). These cannot be disabled.

·       Non-Essential Cookies (Analytics/Advertising): Only set if you consent via our cookie banner. You may decline without affecting your ability to shop.

·       You can change your cookie preferences at any time through your browser settings or our cookie controls.

5. Retention of Information

·       Orders & Transactions: Kept for at least 7 years for tax/accounting compliance.

·       Marketing Accounts: Kept until you unsubscribe or request deletion.

·       Inactive Accounts: Deleted after 2 years of inactivity.

6. Children’s Privacy

·       Our website and services are intended for adults aged 18 and older.

·       We do not knowingly collect information from children under 18.

·       If we become aware that we have collected such information, we will delete it.

7. Your Privacy Rights

·       Depending on where you live in the U.S., you may have rights under state privacy laws (such as California, Colorado, Virginia, Connecticut, and Utah).

·       These include the right to access, correct, or delete your information, and opt out of the 'sale' or 'sharing' of your personal information for targeted advertising.

·       You may exercise these rights by contacting us at info@designandgrace.com or visiting our Privacy Choices page.

·       We will not discriminate against you for exercising your privacy rights.

8. Security

·       We use appropriate safeguards (technical, administrative, and physical) to protect your information.

·       However, no system is 100% secure, and we cannot guarantee absolute security of data transmitted online.

9. Policy Updates

·       We may update this Privacy Policy from time to time.

·       If changes are significant, we will notify you by updating the 'Effective Date' above and, where appropriate, provide additional notice (such as a site banner or email).

10. Contact Us

·       Design & Grace

·       308 E FM 1830, Suite 3D+E

·       Argyle, Texas 76226

·       Email: info@designandgrace.com