Scanpan
Scanpan - HAPTIQ 12.5'' Wok
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Shipping & Returns
Fast & Free Shipping Across the USA
Orders placed before 2pm CST ship the same day. Delivery typically takes 1–5 business days, depending on your location relative to our Texas warehouse.
Warranty Information
All our products are subject to the manufacturers' extensive quality control procedures.
Since we are an Authorized Dealer for each of our brands, the manufacturer provides an appropriate warranty. This varies from brand to brand - see
the individual product pages for more information.
The warranty covers any manufacturing, or material defect. Please notify us within 30 days of noticing any defect. We may refer you to the manufacturers'
Customer Service team, to better serve you.
Specifications
| Specification | Detail |
|---|---|
| Weight | 6lb |
HaptIQ combines SCANPAN’s ultra-durable commercial-grade STRATANIUM+ nonstick surface with five-ply stainless-steel construction. Our revolutionary STRATANIUM+ nonstick is microtextured for incredible searing and unparalleled durability. HaptIQ’s striking mirror-polished finish and ergonomic stainless-steel handles lend modern Danish beauty to one of our most professional collections of cookware yet.
Stir fry and sauté with or without oil in this durable 12.5” Wok, compatible with all stove tops.
Key Features•
- Five-ply cast aluminum and stainless-steel clad construction combines rapid and even heat distribution with superior heat retention
- Beautiful mirror-polished stainless-steel exterior
- Commercial-grade STRATANIUM+ nonstick surface is metal-utensil safe
- For all stovetops, including induction
- Oven-safe up to 500°F for stovetop to oven techniques
- Fits any 12.5” Lid from any SCANPAN line
- Dishwasher safe; hand-wash recommended to maintain the mirror-polished finish
- Lifetime warranty
- Artisan made in Denmark
The Design & Grace Difference
Family-Owned
Real people, real support. No outsourced call centers.
50+ Years Experience
Deep roots in housewares and a passion for quality.
Expert Guidance
We help you choose the right product for your needs.
Authorized Dealer
Buy with confidence across brands like Jura, Alessi, and more.
Design & Grace Product Information & FAQs
Find answers to common questions about shipping, warranties, and ordering from Design & Grace.
How fast is shipping?
We offer fast U.S. shipping on all orders. Many items ship the same day when ordered before 2pm CST. Delivery times typically range from 1–5 business days depending on your location.
Do you offer free shipping?
Yes, we offer free shipping across the USA on most orders. Any exceptions will be clearly noted on the product page.
Are you an authorized dealer?
Yes, Design & Grace is an authorized dealer for all brands we carry. This ensures you receive genuine products backed by full manufacturer warranties.
What warranty is included?
All products include the full manufacturer’s warranty. Warranty terms vary by brand, and details can be found on each product page or contact us directly for full details.
What if I need help choosing the right product?
Our team is here to help. If you have questions or need guidance, feel free to contact us and we’ll help you find the right product for your needs.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging. Please contact us to begin the return process.
Where do you ship from?
All orders ship from our Texas warehouse, allowing for fast and reliable delivery across the United States.
Can I contact you directly?
Absolutely. You can reach our team by phone on (940) 455-2205 or through our website. We’re happy to assist with orders, product questions, and support.
