Ember
Ember Mug 2 - 14oz - White
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Shipping & Returns
Fast & Free Shipping Across the USA
Orders placed before 2pm CST ship the same day. Delivery typically takes 1–5 business days, depending on your location relative to our Texas warehouse.
Warranty Information
All our products are subject to the manufacturers' extensive quality control procedures.
Since we are an Authorized Dealer for each of our brands, the manufacturer provides an appropriate warranty. This varies from brand to brand - see
the individual product pages for more information.
The warranty covers any manufacturing, or material defect. Please notify us within 30 days of noticing any defect. We may refer you to the manufacturers'
Customer Service team, to better serve you.
FAQs
How does the Ember Mug work?
The difference between the Ember Mug² and a normal mug is that, anything can keep something “Hot”, but only the Ember Mug² can keep your favorite hot beverage at your perfect drinking temperature. Whether you call it an electric mug or battery heated coffee mug, your Ember Mug² allows you to control your ideal temperature from our app
How do I use the Ember Mug?
Simply pour in your favorite hot beverage and let the Ember Mug² do the rest! The LED light will indicate when your Ember is trying to reach the perfect temperature and when it’s ready for you to enjoy. You can also connect the Ember to your smartphone via Bluetooth, by downloading the Ember app. The Ember app will allow you to adjust your preferred temperature, add preset temperatures, and notify you when your beverage has hit your perfect drinking temperature.
Can I put the Ember Mug in the microwave?
Do not microwave the Ember Mug! The Ember Mug is an electronic device, which should never go in a microwave. As with all electronics and metals, it may result in a fire when heated up in the microwave. Doing so will result in permanent damage to your Ember Mug or Ember Mug².
Do I have to have a smart phone for the Ember Mug to work?
No! Every Ember Mug² is preset to 135°F for you to enjoy right out of the box.
Using the mug independently will limit you from customizing specific feature from the Ember mobile app such as adding a custom LED color or setting a specific preferred temperature between 120°F - 145°F.
How long does the Ember Mug battery last?
The Ember Mug², 10 oz was designed to last for up to 1.5 hours and up to 80 min for the Ember Mug², 14 oz when poured in hot at a set temperature of 135°F.
The battery life of your hot mug depends on a number of factors including but not limited to: external temperature, liquid temperature at pour, speed of liquid consumption, and your set temperature.
Is the Ember Mug compatible with my phone? (Android or Apple)
Due to iOS and Android bluetooth updates, not all phones may be compatible with the Ember App. We're continually adding more devices and improving our compatibility. See our full list of compatible devices.
*Newer devices not listed may still be compatible, but have not yet been tested by our team.
App: What mobile devices are compatible with the app?
Ember can be used with both iOS and Android platforms. The Ember App can be downloaded using the Apple App Store & Android Google Play Store.
Apple iOS
Operating System: iOS 12.0+
- iPhone 14
- iPhone 13
- iPhone 12 (12 mini, 12 pro, 12 Pro Max)
- iPhone 11 (11 Pro / 11 Pro Max)
- iPhone X / Xs / Xr /Xs Max
- iPhone SE (2nd gen)
- Apple Watch (OS 3 and newer)
Click here while on your mobile device to direct you to the app download.
Android
Operating System: Android 8+
- Samsung Galaxy S21
- Samsung Galaxy S10/S10+
- Samsung Galaxy S9 / S9+
- Samsung Galaxy S8 / S8+
- Samsung Galaxy Note 20
- Samsung Galaxy Note 10
- Samsung Galaxy Note 9
- Motorola (G and X)
- Motorola Moto G
- Motorola Moto X
- HTC U11
- Google Nexus 6P
- Google Nexus 5X
- Google Nexus 6
- Google Nexus 5
- Google Pixel 4
- OnePlus Series (7, 7 Pro, 5T)
Click here while on your mobile device to direct you to the app download.
**Newer devices not listed may still be compatible, but have not yet been quality tested and verified by our team. Please feel free to download the app and provide any feedback at support@ember.com
Designed for home or office, the Ember Mug 2 does more than simply keep your coffee hot. Our smart mug allows you to set an exact drinking temperature, so your coffee is never too hot, or too cold.
Ember then maintains your chosen temperature for up to 1.5 hours with the Ember Mug 2, 10 oz and up to 80 minutes with the Ember Mug 2, 14 oz - so your hot beverage stays perfect. Ember Mug 2 is safe to hand wash and submersible up to 1 meter in water.
Indicates when beverage has reached its perfect temperature and more.
Built-In Battery
14 oz - 80 mins
All day when placed on charging coaster.
Auto Sleep
Intelligently senses when to turn on and off.
Temperature Range
120°F - 145°F (50°C - 62.5 °C). Select your temperature with the Ember app.
Ember is a connected device. Use the Ember app to set your temperature, customize presets for your favorite drinks, receive notifications when your desired temperature is reached, personalize your mug and more.
Product Details
Product Details
14 oz (414mL) has a weight of 16.1 oz (457g). The rim has 3.46 inches (88 mm) diameter. The mug has 4.6 inches (117 mm) height and 4.5 inches (114.7 mm) width including the mug handle.
The Design & Grace Difference
Family-Owned
Real people, real support. No outsourced call centers.
50+ Years Experience
Deep roots in housewares and a passion for quality.
Expert Guidance
We help you choose the right product for your needs.
Authorized Dealer
Buy with confidence across brands like Jura, Alessi, and more.
Design & Grace Product Information & FAQs
Find answers to common questions about shipping, warranties, and ordering from Design & Grace.
How fast is shipping?
We offer fast U.S. shipping on all orders. Many items ship the same day when ordered before 2pm CST. Delivery times typically range from 1–5 business days depending on your location.
Do you offer free shipping?
Yes, we offer free shipping across the USA on most orders. Any exceptions will be clearly noted on the product page.
Are you an authorized dealer?
Yes, Design & Grace is an authorized dealer for all brands we carry. This ensures you receive genuine products backed by full manufacturer warranties.
What warranty is included?
All products include the full manufacturer’s warranty. Warranty terms vary by brand, and details can be found on each product page or contact us directly for full details.
What if I need help choosing the right product?
Our team is here to help. If you have questions or need guidance, feel free to contact us and we’ll help you find the right product for your needs.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging. Please contact us to begin the return process.
Where do you ship from?
All orders ship from our Texas warehouse, allowing for fast and reliable delivery across the United States.
Can I contact you directly?
Absolutely. You can reach our team by phone on (940) 455-2205 or through our website. We’re happy to assist with orders, product questions, and support.
