Ember
Ember Mug 2 - 10oz White
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Shipping & Returns
Fast & Free Shipping Across the USA
Orders placed before 2pm CST ship the same day. Delivery typically takes 1–5 business days, depending on your location relative to our Texas warehouse.
Warranty Information
All our products are subject to the manufacturers' extensive quality control procedures.
Since we are an Authorized Dealer for each of our brands, the manufacturer provides an appropriate warranty. This varies from brand to brand - see
the individual product pages for more information.
The warranty covers any manufacturing, or material defect. Please notify us within 30 days of noticing any defect. We may refer you to the manufacturers'
Customer Service team, to better serve you.
Specifications
| Specification | Detail |
|---|---|
| Brand | Ember |
| Product | Mug 2 - 10oz White |
| Product Type | Temperature-controlled smart mug |
| Capacity | 10 fl. oz. / 295 ml |
| Color | White |
| Temperature Range | 120–145°F / 50–62.5°C |
| Battery Life | Up to 90 minutes off charging coaster at 135°F |
| Charging | Included charging coaster and power adapter |
| Body Material | Stainless steel |
| Interior | Ceramic-coated drinking surface |
| Dimensions | 4.3 in wide with handle x 4.2 in high |
| Weight | Approximately 14.5 oz / 410 g |
| Water Resistance | IPX7 |
FAQs
How does the Ember Mug work?
The difference between the Ember Mug² and a normal mug is that, anything can keep something “Hot”, but only the Ember Mug² can keep your favorite hot beverage at your perfect drinking temperature. Whether you call it an electric mug or battery heated coffee mug, your Ember Mug² allows you to control your ideal temperature from our app
How do I use the Ember Mug?
Simply pour in your favorite hot beverage and let the Ember Mug² do the rest! The LED light will indicate when your Ember is trying to reach the perfect temperature and when it’s ready for you to enjoy. You can also connect the Ember to your smartphone via Bluetooth, by downloading the Ember app. The Ember app will allow you to adjust your preferred temperature, add preset temperatures, and notify you when your beverage has hit your perfect drinking temperature.
Can I put the Ember Mug in the microwave?
Do not microwave the Ember Mug! The Ember Mug is an electronic device, which should never go in a microwave. As with all electronics and metals, it may result in a fire when heated up in the microwave. Doing so will result in permanent damage to your Ember Mug or Ember Mug².
Do I have to have a smart phone for the Ember Mug to work?
No! Every Ember Mug² is preset to 135°F for you to enjoy right out of the box.
Using the mug independently will limit you from customizing specific feature from the Ember mobile app such as adding a custom LED color or setting a specific preferred temperature between 120°F - 145°F.
How long does the Ember Mug battery last?
The Ember Mug², 10 oz was designed to last for up to 1.5 hours and up to 80 min for the Ember Mug², 14 oz when poured in hot at a set temperature of 135°F.
The battery life of your hot mug depends on a number of factors including but not limited to: external temperature, liquid temperature at pour, speed of liquid consumption, and your set temperature.
Is the Ember Mug compatible with my phone? (Android or Apple)
Due to iOS and Android bluetooth updates, not all phones may be compatible with the Ember App. We're continually adding more devices and improving our compatibility. See our full list of compatible devices.
*Newer devices not listed may still be compatible, but have not yet been tested by our team.
App: What mobile devices are compatible with the app?
Ember can be used with both iOS and Android platforms. The Ember App can be downloaded using the Apple App Store & Android Google Play Store.
Apple iOS
Operating System: iOS 12.0+
- iPhone 14
- iPhone 13
- iPhone 12 (12 mini, 12 pro, 12 Pro Max)
- iPhone 11 (11 Pro / 11 Pro Max)
- iPhone X / Xs / Xr /Xs Max
- iPhone SE (2nd gen)
- Apple Watch (OS 3 and newer)
Click here while on your mobile device to direct you to the app download.
Android
Operating System: Android 8+
- Samsung Galaxy S21
- Samsung Galaxy S10/S10+
- Samsung Galaxy S9 / S9+
- Samsung Galaxy S8 / S8+
- Samsung Galaxy Note 20
- Samsung Galaxy Note 10
- Samsung Galaxy Note 9
- Motorola (G and X)
- Motorola Moto G
- Motorola Moto X
- HTC U11
- Google Nexus 6P
- Google Nexus 5X
- Google Nexus 6
- Google Nexus 5
- Google Pixel 4
- OnePlus Series (7, 7 Pro, 5T)
Click here while on your mobile device to direct you to the app download.
**Newer devices not listed may still be compatible, but have not yet been quality tested and verified by our team. Please feel free to download the app and provide any feedback at support@ember.com
Use & Care
Pour freshly prepared hot coffee, tea, or another suitable hot beverage into the mug.
The mug automatically begins maintaining its set drinking temperature when it detects liquid.
For personalized settings, pair the mug with the Ember app on a compatible iOS or Android device.
Choose your preferred drinking temperature between 120°F and 145°F.
The mug can also operate without the app at its default temperature.
Place the mug on its powered charging coaster for extended heating.
Keep the coaster's surface, electrical contacts, and power adapter dry.
Do not use the mug in a microwave, conventional oven, or on a stovetop.
Ember Mug 2 is designed to maintain hot beverages at a selected temperature, not to boil water or rapidly heat cold beverages.
Hand wash with warm water, mild dish soap, and a soft sponge or cloth.
Do not place in the dishwasher.
Avoid abrasive cleaning products or scouring pads.
The mug is IPX7 water-resistant, but the charging coaster and power adapter must not be immersed.
Dry the mug and its charging contacts thoroughly before returning it to the coaster.
Follow Ember's instructions for battery charging and storage.
What’s Included
1 Ember charging coaster.
1 power adapter.
1 instruction booklet.
Warranty Information
Full warranty details: https://support.ember.com/en-US/embers-warranty-policy-1757606
Ember Mug 2 - 10oz White
10 oz temperature-controlled smart mug with adjustable heat from 120°F to 145°F, up to 90 minutes of battery life, and an included charging coaster
The Ember Mug 2 in White keeps your coffee or tea at the temperature you prefer, from the first sip to the last. Its built-in heating system maintains a selected drinking temperature between 120°F and 145°F, so your beverage doesn't gradually become lukewarm while you're working or enjoying a conversation. The 10 oz capacity is well suited to coffee, cappuccinos, and tea, with up to 90 minutes of cordless heating or extended temperature control on its charging coaster.
Why Order from Design & Grace
Authorized Ember retailer: Design & Grace is an authorized Ember retailer, providing genuine Ember products backed by the full manufacturer warranty.
Ships from Texas: Your Ember Mug 2 is carefully packed and shipped from our Texas facility.
Complete charging system: Your mug comes with the charging coaster and power accessories needed for daily use.
Enjoy Your Coffee at the Temperature You Choose
Ember Mug 2 takes a different approach to keeping coffee hot. Instead of using an external warming plate, heating elements and precision temperature sensors are built into the mug itself. You can pick your preferred temperature, and the mug automatically maintains it while you drink.
The Ember app for compatible iOS and Android devices lets you adjust the temperature between 120°F and 145°F, save presets for your favorite beverages, personalize the LED indicator, and use a tea steeping timer. The mug also works without the app at its default setting and remembers your chosen preference after configuration.
The 10 oz Mug 2 provides up to 90 minutes of battery life away from the charger, measured at a 135°F setting. Set it on the included powered charging coaster to maintain your drink's temperature throughout your desk or kitchen routine. Actual battery life varies with the selected temperature and surrounding conditions.
The white exterior, familiar mug handle, and ceramic-coated interior make it feel like a traditional coffee mug. Its understated appearance is suited to a home office, breakfast table, or workplace desk without drawing attention to the technology inside.
Signature Features
Adjustable drinking temperature: Select a temperature between 120°F and 145°F to keep your beverage consistently warm instead of continually reheating it.
Up to 90 minutes cordless: The 10 oz model maintains your selected temperature for up to 90 minutes away from the coaster at a 135°F setting.
Included charging coaster: Place the mug on its powered coaster for extended temperature control while you work or relax.
Ember app control: Adjust temperature, create drink presets, customize the LED color, and use the built-in tea steeping timer from a compatible smartphone.
Works without the app: The mug maintains its default drinking temperature out of the box, so smartphone pairing is optional.
Automatic sleep and wake: Intelligent sensors respond to inactivity, movement, and the presence of liquid to manage the heating system.
10 oz capacity: A practical size for everyday coffee, flat whites, cappuccinos, and tea.
Stainless steel construction: A durable stainless steel body with a ceramic-coated drinking surface combines an everyday mug feel with integrated heating technology.
White scratch-resistant finish: A clean, understated exterior designed for regular use at home or in the office.
IPX7 water resistance: The mug is safe to hand wash and rated for submersion in water up to one meter deep.
From Our Founder
"The appeal of Ember is very simple: you can drink your coffee at the temperature you actually like, rather than rushing before it gets cold. I particularly like the white 10 oz mug because it looks like a normal coffee cup, but there's some clever technology inside. The charging coaster makes it especially useful at a desk, where a cup of coffee can easily be forgotten for half an hour."
Tony Boulton, Founder, Design & Grace
Ships from Texas with Confidence
Your Ember Mug 2 - 10oz White is carefully packed and shipped from our Texas facility. As an authorized Ember retailer, Design & Grace provides genuine Ember products with full manufacturer warranty coverage and knowledgeable customer support.
The Design & Grace Difference
Family-Owned
Real people, real support. No outsourced call centers.
50+ Years Experience
Deep roots in housewares and a passion for quality.
Expert Guidance
We help you choose the right product for your needs.
Authorized Dealer
Buy with confidence across brands like Jura, Alessi, and more.
Design & Grace Product Information & FAQs
Find answers to common questions about shipping, warranties, and ordering from Design & Grace.
How fast is shipping?
We offer fast U.S. shipping on all orders. Many items ship the same day when ordered before 2pm CST. Delivery times typically range from 1–5 business days depending on your location.
Do you offer free shipping?
Yes, we offer free shipping across the USA on most orders. Any exceptions will be clearly noted on the product page.
Are you an authorized dealer?
Yes, Design & Grace is an authorized dealer for all brands we carry. This ensures you receive genuine products backed by manufacturer warranties.
What warranty is included?
All products include the manufacturer’s warranty. Warranty terms vary by brand, and details can be found on each product page or contact us directly for full details.
What if I need help choosing the right product?
Our team is here to help. If you have questions or need guidance, feel free to contact us and we’ll help you find the right product for your needs.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging. Please contact us to begin the return process.
Where do you ship from?
All orders ship from our Texas warehouse, allowing for fast and reliable delivery across the United States.
Can I contact you directly?
Absolutely. You can reach our team by phone on (940) 455-2205 or through our website. We’re happy to assist with orders, product questions, and support.
